1. Home
  2. Returns
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. CIRCUIT BOARDS ARE NOT RETURNABLE.

All product Warranties and Warranty work are covered by the manufacturer.

Any alterations made to the product may void warranty or return.

Purchaser takes full responsibility for parts compatibility issues and for any and all installation fees including those resulting from incompatibility issues.  Spa Circuits will make every reasonable effort to assist the purchaser make the compatibility decision but the full and final responsibility belongs to the purchaser. 

If you receive an incorrect shipment, the normal policy is to receive the item back and ship out a replacement.  In an effort to get you the correct item as soon as possible, we may send the replacement item first, and ask you to send back the incorrect item.  The return item must be received within 10 business days of receipt of the replacement, or your credit card will be charged for the item not returned.  Anything returned after 10 business days may be subject to a restocking fee.

All products returned must be authorized with an RMA - contact [email protected]
 for information on obtaining an RMA.  Items returned that are not defective must be in working order and in sellable condition.  In the case of electronic items, many are non-returnable once installed by the customer.  These items will be subject to a minimum 25% restocking fee and must be sent by pre-paid postage.  RMA numbers are only valid for 30 days and will not be honored after 30 days.  All restocking and cancellation fees will be applied before any applicable credit is considered.  All returns require a copy of the original invoice, documentation regarding the reason for the return and an RMA number on the outside of the package.  Credits may take up to 1-2 weeks to process, due to evaluation process.

When you receive your package(s) please inspect the contents and notify us immediately of any damage during shipment.  You may contact us at 
[email protected] - please include the invoice number and any pictures (if possible) of the damaged merchandise.

We DO NOT refund any shipping charges.
Logo